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The importance of communication is the subject of the fourth blog post in our series about what we’ve learnt so far during the pandemic. It may sound obvious, but it’s easy to get it wrong. The situation was changing on a daily basis and the pressure and expectation on the management team was extraordinary.

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The CQC Emergency Support Framework (ESF) was launched on 1st May, running until 30th September. Due to the coronavirus pandemic, routine inspections of residential care homes and other providers were suspended, so the ESF offered a structured framework for regular conversations between the CQC and care providers.

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<div class="bt_bb_wrapper"><h1>Adults with acquired brain injuries, learning disabilities and complex needs</h1> <p>In addition to surveying the families of service users in our care on an annual basis, we also complete a questionnaire with the individuals themselves, which asks specific questions about different aspects of their lives within the care home.</p></div>→ <a href="https://www.richardsoncares.co.uk/satisfaction-survey-care-home-residents/" class="read-more">Read the rest </a>



<div class="bt_bb_wrapper"><p> <strong>Headway Approved Providers</strong><br /> Two of our residential care homes for adults with acquired brain injuries – The Mews and 144 Boughton Green Road – have been recently re-assessed by Headway, the brain injury charity. The assessment process requires the home to demonstrate the provision of appropriate specialist care for people with complex, physical and/or cognitive impairment due to acquired brain injury.</p></div>→ <a href="https://www.richardsoncares.co.uk/homes-gain-high-scores-independent-assessments/" class="read-more">Read the rest </a>



<div class="bt_bb_wrapper"><p> Online applications are transforming the way that we live and work, and at The Richardson Partnership for Care we are using them to help service users and their families keep in touch, and for the families to participate in the review process.</p></div>→ <a href="https://www.richardsoncares.co.uk/using-online-apps-to-stay-in-touch/" class="read-more">Read the rest </a>



<div class="bt_bb_wrapper"><p> The Care Quality Commission, Public Health England and NHS Improving Quality have recently published reports commissioned by NHS England into the prescribing of psychotic drugs to people with learning disabilities. The research found that there is an alarming rate of over-prescribing of these drugs to people with learning difficulties: the report authored by Public Health England, estimates that up to 35,000 adults with a learning disability are being prescribed an antipsychotic, an antidepressant or both without appropriate clinical justification.</p></div>→ <a href="https://www.richardsoncares.co.uk/scale-of-over-medication-is-now-out-in-the-open/" class="read-more">Read the rest </a>



<div class="bt_bb_wrapper"><p> Jane Payne, Service Manager at The Richardson Partnership for Care is a finalist in the National Learning Disability and Autism Awards 2015.</p> <p>She was nominated for the Employer Award for her commitment to providing top quality care to people with learning disabilities by heading a group of specialist residential care homes in Northampton.</p></div>→ <a href="https://www.richardsoncares.co.uk/jane-is-finalist-in-national-ld-and-autism-awards/" class="read-more">Read the rest </a>



<div class="bt_bb_wrapper"><p> At The Richardson Partnership for Care, service users with learning disabilities are offered psychological support as well as learning opportunities and health and social care. The level and nature of the psychological therapy depends on the service user’s individual needs and is determined following an initial assessment or regular ongoing assessments.</p></div>→ <a href="https://www.richardsoncares.co.uk/how-psychology-support-helps-adults-with-learning-disabilities/" class="read-more">Read the rest </a>


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