Each service user who lives in a Richardson Care home, whether they have an acquired brain injury, learning disabilities, a dual diagnosis and/or complex needs, has access to an experienced support team.
The multi-disciplinary clinical team (MDT) meets on a weekly basis to review individuals’ care plans. Members of the MDT also take an active role in delivering a combination of one-to-one therapeutic input and group work, depending on the needs of the individual. They are assisted by the care and activity support staff who provide rehabilitation and support on a daily basis. This also includes specialists who deliver specific types of therapeutic activities, which range from counselling to arts & crafts, massage therapy to music sessions.
In addition, our maintenance and cleaning staff are directly employed, so that they become familiar faces to our service users and know how to behave appropriately when they are working in their home. All of our staff are trained in safety interventions so that we can avoid physical restraint, treating our service users with dignity and respect at all times. And most of all, we aim to employ care staff who are genuinely caring and compassionate people.
We also work with GP surgeries, specialist nurses and NHS mental health teams, as appropriate, to support the specialist needs of our service users.