We are delighted to have been ‘Highly Commended’ by the panel of judges in the NR Times 2023 awards. The award for Innovation in Neuro-Rehab was hotly contested with nine organisations being shortlisted. They were recognised for their willingness to embrace innovation and embed forward-thinking and often sector-leading practices into their service, for the benefit of patients and families.→ Read the rest
We would like to thank all of the family members of the service users in our care who took part in our annual survey.
The results of the survey completed at the end of 2022 show that:
The specialist brain injury rehabilitation services at Richardson Care have been reassessed by Headway, the brain injury charity, and once again granted Approved Provider status.
Headway completed a thorough and comprehensive assessment of all brain injury and neuro-rehabilitation services, which achieved the overall grade ‘Good’.→ Read the rest
At Richardson Care, we conduct a formal survey every year asking the families of service users in our care for their feedback. As the last couple of years have put the care sector under enormous pressure, and we’re very pleased to report that the feedback from families has been better than ever.→ Read the rest
We have received this letter from a father of a service user who has learning disabilities and lives in one of our specialist care homes.
To: All staff at numbers 2 & 8 Kingsthorpe Grove
Dear Friends,
I am, Bob Smith, and my son lives at no.→ Read the rest
The CQC Emergency Support Framework (ESF) was launched on 1st May, running until 30th September. Due to the coronavirus pandemic, routine inspections of residential care homes and other providers were suspended, so the ESF offered a structured framework for regular conversations between the CQC and care providers.→ Read the rest
We always welcome visits from the family members and friends of the service users in our care. As well as contributing to the service users’ well-being and their family relationships, it also helps to encourage feedback from family members about the care that their loved one is receiving.→ Read the rest
