Headway Approved Providers
Two of our residential care homes for adults with acquired brain injuries – The Mews and 144 Boughton Green Road – have been recently re-assessed by Headway, the brain injury charity. The assessment process requires the home to demonstrate the provision of appropriate specialist care for people with complex, physical and/or cognitive impairment due to acquired brain injury. Headway has identified six key themes, or domains, against which it assesses the level of care provided, as well as issues such choice and dignity of service users. The domains are; Communication, Culture, Development, Governance, Quality, Environment (psychological/emotional) and Environment (physical).

We are pleased to report that both The Mews and 144 Boughton Green Road scored well in all of the domains to retain their Approved Provider Status for a further two years. This is subject to passing unannounced visits from Headway assessors during this time.

Quality Checkers
2&8 Kingsthorpe Grove, our homes for adults with learning disabilities, were recently assessed by Northamptonshire Quality Checkers. This is an independent assessment by an ‘expert by experience’ who meets residents in the home and performs a standardised quality check from the service users’ perspective. They are then supported by a co-ordinator to produce a report of their visit.

The Quality Checker on this occasion was Paul, who was visiting the homes for the first time. He met two service users with learning disabilities who live in the homes. One of them answered a series of questions and Paul used their answers to form the basis of his report. He gave the homes a top rating of ‘Very Good’ for all of the categories assessed, which were; home and bedroom, support staff, activities, food and drink, friends and people in the service user’s life, the service user’s health and what it’s like to live there.

Paul then asked the support staff and manager questions about procedures and safeguarding. As he was so pleased with the home, he made no recommendations for improvements to be made.

Information about other independent inspections of our care homes click here