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Many of us who are fortunate to have a garden are giving it much more attention since the Coronavirus restrictions started. The gardens in our specialist care homes are no exception. Not only are the gardens benefiting from extra TLC, so are our service users.

All of our homes have large gardens and/or outdoor space that is used for a variety of activities, depending on the needs and preferences of service users.

The Mews – home for adults with acquired brain injury

One of our service users had taken ownership of some raised flowerbeds, which had been neglected, and as we’re all confined to the home and garden, he had some helpers. He trusted Ebony and Paige (two of our Admissions & Referrals Co-ordinators) along with another service user to get involved. They revamped the whole patch: dug, weeded, replanted some of the existing plants and added new ones. They planted herbs and vegetables as well as sowing some seeds.

Everyone enjoyed it, and one of the guys who suffered low mood said he had a really great day. Research, as well as anecdotal evidence, has shown that gardening activity has many well-being benefits – it’s mindful and calming, reducing stress and the symptoms of anxiety. It’s a meaningful activity, providing focus and hope – seeing plants grow and develop gives us something to look forward to in these uncertain times. In addition, neurological injury can impact on the brain’s ability to control physical movements, so weeding and planting seeds, for example, can help to improve fine motor skills.

The large garden at The Mews was perfect for our Easter treasure hunt and is also used for a wide range of games and activities.

The Coach House – home for adults with acquired brain injury

Adjacent to The Mews, service users at The Coach House have access to all of the gardens. They also have their own outside space with patios next to some of the bedrooms and a lovely sunny terrace at the front of the home. The service users have been enjoying the sunshine – having lunch outside, playing giant noughts and crosses, listening to the birds and enjoying nature.

144 Boughton Green Road  – long-term home for men with acquired brain injury

The large rear garden has a big lawn, which is great for football, badminton, croquet and outdoor darts. Families have been very supportive and donated some outdoor games, including giant Snakes & Ladders and Jenga. The patio is perfect for sitting in the sun and chilling out – just being outside has benefits of engaging all the senses, Vitamin D absorption, improving sleep and general well-being. We also have some extra gazebos, so there is plenty of shade and the guys have been eating alfresco when the weather’s been good. We had a barbecue one Friday and everyone really enjoyed themselves. One of the service users was the DJ for the day, and has now nominated himself as the home’s DJ!

There’s also been plenty of gardening activity – we’ve started a vegetable and herb garden, sowing seeds, and potting up plants. We’re hoping to grow potatoes, carrots, sweetcorn, tomatoes, cucumbers, aubergines and chillies.

23 Duston Road – home for adults with learning disabilities and complex needs

The back garden at Duston Road has a summerhouse, trampoline, tables and chairs, so can be enjoyed for a variety of activities. There was great joy recently when Martin the Music Man came to visit. He usually comes to the home every week, but had stopped coming because of social distancing rules. However, an improvement in the weather meant that he could play his guitar and sing, while maintaining a social distance. The guys and girls were really pleased to see him and he spread some musical cheer to everyone at the home.

2 & 8 Kingsthorpe Grove – homes for adults with learning disabilities and complex needs

The garden and patio provide some lovely outside space for games and other activities. However, the service users’ favourite thing at the moment is our new shop! They are all missing their trips to the local shops and cafes so we’ve converted the summerhouse. Tables and chairs are set up in the garden and they are all loving it.

We are trying to provide a sense of normality and routine, as well as some fun, during these difficult times. Outdoor space (especially when the weather is good) gives us additional opportunities to do this. A whole range of activities contribute to well-being and rehabilitation in a number of ways from enhancing mood to improving physical skills.



As our service is expanding, we need to recruit more care support workers so we decided to create a video to show that working in care can be truly rewarding.

The video shows care support workers and managers talking candidly about why they love working for Richardson Care, and the satisfaction that they get from supporting the service users. For example, Tracey, an Activity Support Worker says: “I’ve worked in care for over 20 years and this [home] is just perfect!”

Other staff talk about the support they are given by managers and team leaders and that they are empowered to provide the best care to meet each individual’s needs. They give plenty of examples of the variety in their role and the activities they take part in with the service users.

We’re very proud of our team and are fortunate to have a relatively low turnover of staff. Not only do we offer a range of employment benefits, but we strive to create a happy working and living environment. We know that the demand for care workers is high so we thought we’d try a different approach of creating a video to encourage more people to come and join us.

Please watch and share our video.

 


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The Coach House is our newest specialist residential care home and our third dedicated to adults with acquired brain injury. It is adjacent to The Richardson Mews and under a joint CQC Registration. It is a self-contained home and run by Registered Homes Manager, Jo Wilkins.

We launched The Coach House on 24th January 2019 and the CQC registration process was completed last summer. The first service users arrived in August and after just six months, we’re pleased to report that one of them was able to be discharged earlier this month.

Goal setting and care plan

Andrew* had sustained an hypoxic brain injury following a cardiac arrest 14 months prior to his arrival at Richardson Care, and came to us from a hospital neurological rehab setting. Members of our multi-disciplinary team (MDT) assessed Andrew and prepared a care plan for him. Goals were set for Andrew at the point of admission, with the aim of enabling him to move to a location closer to his family.

Andrew’s goals included:

  • Increasing his independence with personal care
  • Maximising his engagement in community access
  • Reducing his frustration in relation to his limitations
  • Reducing his wandering at night
  • Participation in elements of meal preparation

A small consistent care team supported Andrew on a daily basis, reinforcing the therapies implemented by the MDT. He built a good rapport with some of the members of the team, which was instrumental in his support and rehabilitation.

Gains achieved

Andrew made good gains in personal care and in mobility. He has been receptive to daily walking practice and he has been supported to access the community every day, which he does using a wheelchair due to stability and fatigue issues. He can also transfer more independently. Although The Coach House is located in private grounds, it has a wide range of shops, cafes, etc. in the immediate vicinity. Richardson Care has a good relationship with local businesses, which enhances the experience of service users when accessing the local community.

Although Andrew still presents with challenging behaviour, he has been able to reduce his frustrations and manage his behaviour more effectively. He engaged well with his care team, who found that distraction and diversion techniques were effective in reducing Andrew’s agitation due to his cognitive deficits.

Regarding elements of meal preparation, Andrew now actively participates in selecting menu choices every day with the support of staff. He will also initiate helping himself to a drink left on the table beside him without prompts from staff. These make important contributions to his overall well-being.

Positive outcome

Within six months, Andrew had made sufficient gains in all of his goals to enable him to be discharged to a residential setting closer to his family. It is hoped that with continued close supervision and increased family contact, he will be able to continue his rehabilitation from his brain injury.

*We have changed the name of the service user to protect his identity.


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Congratulations to all the service users at Richardson Care who were awarded ASDAN certificates throughout 2018/19. ASDAN stands for the Awards Scheme Development Accreditation Network: it provides courses in a wide range of subjects at various skill levels to enable people to achieve accredited qualifications. ASDAN programmes are flexible and adapted to different needs, so they are ideal for our service users who have an acquired brain injury or learning difficulties. All qualifications are independently verified to ensure that the correct standards are met.

Service users were awarded with a total of 63 certificates in 2018/19 – some of the more in-depth courses took two years to complete, which meant others could be worked on at the same time. These courses included Independent Living (introduction and progression levels), Personal Care Routines (sensory), Baking (introduction), Engaging with the World Around Me (Events), and Myself & Others. The awards are graded according to level of support required to complete the course, with 38 people achieving certificates with ‘No Help’, 21 with ‘Spoken Help’ and 4 by having their experience recorded.

As well as supporting service users to gain daily living skills, the ASDAN courses enhance their confidence, self-esteem and well-being. The programme also provides important benchmarks in their progress and a sense of achievement, which can increase motivation and encourage further learning.

Sallie Maris is our ASDAN training co-ordinator at Richardson Care, as well as being our Arts & Crafts specialist. She works with service users on a one-one basis to develop skills which can improve memory, co-ordination, communication and self-confidence.


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Welcome to 2020! We are starting the year with a new brand identity and will now be known as Richardson Care.

We realised that over the years, ‘Richardson’ has become the name of our extended family and represents all the service users and staff within the organisation. It is also a brand encompassing the values that we stand for: high quality care, professionalism and placing the service user at the centre of everything we do. It made sense to become ‘Richardson Care’ to take us forward in the future.

Caring is in our DNA

Richardson Care is one of very few independent specialist care providers in the country and is now owned and run by the second generation of the family. So, truly caring about the people we look after really is in our DNA, and it’s at the core of what we do. We remain true to our founding principles and the belief that social inclusion, community participation, dignity and respect, combined with tailored therapeutic input are key to enabling service users to fulfil their potential.

We are proud of our reputation for providing excellent rehabilitation and residential care for adults with acquired brain injury and separately for those with learning disabilities. And we continue to innovate in our approach to supporting all of our service users, delivering positive outcomes for the people in our care.

Our contact details remain the same, although we do have new email addresses, which now end in richardsoncares.co.uk


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16th December 2019 Life in Our Homes0

As you can imagine, December is a busy month in our specialist residential care homes. Where possible, we support service users to stay with their families, or visit for the day, over the Christmas period. Alternatively, family members and friends are welcome to visit their loved ones in our homes. We always try to make the festive period as fun and enjoyable as possible, and this is what’s happening this year.

We’ve been making decorations and putting them up along with Christmas trees in all the homes – special thanks to our Arts & Crafts lady, Sallie Maris, for her creative skills! There’s also carol singing, Karaoke, disco evening and games planned.

Christmas is often about tradition, and we like to create our own traditions in our homes. At 144 Boughton Green Road, our home for long-term rehabilitation for men with acquired brain injury, one of our service users always dresses up as Father Christmas on Christmas Day. It’s great fun for all the guys and the staff!

We have lots of trips organised to see the pantomime “Cinderella” at The Royal & Derngate in Northampton, as well as a trip with Mencap to see Jack & The Beanstalk at the Deco in Northampton.

The service users from all six homes, along with the staff, come together for a big Christmas party. There’s good food, music, dancing, and a wonderful atmosphere for everyone to enjoy. In addition, we have:

  • Headway Christmas lunch
  • Rock Club Christmas lunch at the Marriott Hotel
  • Christmas lights switch-on in Northampton town centre
  • Christmas shopping
  • Festive afternoon at Headway with coffee and mince pies
  • Visits to Duston, Wellesbourne and Stoke Bruerne Christmas food and gift markets
  • Workbridge craft fair with crafts, music, tombola and festive fun
  • Christmas fair at Kings Park Tennis Centre
  • Christmas parties at Brookside, Mencap
  • Bowls continues at The Richardson Mews hall on Monday afternoons

 

New kitchen at The Richardson Mews

To celebrate the completion of the new kitchen at The Richardson Mews, we had a joint early Christmas lunch for service users at The Mews and The Coach House. Thank you to Caroline, Mandy and Teresa who cooked an amazing Christmas dinner (and to Dexter and his team for our lovely new kitchen). We were joined by the Admissions team, Maintenance guys and some of the MDT. During the meal Northampton Ukulele Band played and sang carols – we had a great time!

Christmas tree at Richardson Mews People at the early Christmas party at Richardson Mews Food cooking in the kitchen at Richardson Mews


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22nd August 2019 Uncategorized0

The Coach House, our new residential care home for adults with acquired brain injuries in Northampton, has now completed its CQC registration process and welcomed its first service users. Initially registered for seven beds, The Coach House adds to our portfolio of services by providing longer term slow-stream brain injury rehabilitation, which is often appropriate for people after an initial period of intensive rehabilitation or post-acute care.

As with all of our homes, our aim is to create a place that will feel like home (not like a medical or institutional setting) for the service users who live here. In our thirty years of experience, a warm, homely environment helps service users to engage more in their rehabilitation and have a better quality of life.

Meet Jo Wilkins

Jo Wilkins is the Registered Homes Manager at The Coach House and joined The Richardson Partnership for Care in December 2018. She has worked in the neurological sector for 20 years, and is well-respected amongst her peers, so you may have already met her. You can read more about Jo here.


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2 Kingsthorpe Grove, Northampton

We have six specialist residential care homes: three for adults with learning disabilities and three for adults with acquired brain injuries, and all of our homes cater for people who present with behaviour that challenges and have complex needs. All of our homes are located within a few miles of each other in Northampton, and we are often asked why this is the case.

The answer is two-fold. Firstly, Northampton is our home town. My parents started the business back in 1989 when they looked after service users with learning disabilities in their own home, and it grew from there. Having all the homes in Northampton means that we can more be aware of what’s happening in each one. As the owners of the business, we need to ensure its long-term sustainability and that we remain true to our values and objectives. We also need to be confident that we are providing a high-quality service on a day-to-day basis. Being close by helps us to stay in touch with what’s happening in each home. Too many care companies are owned by private equity firms, who view success in terms of profit alone, and not by the welfare and achievements of the people in their care.

Belonging to a community

Having the homes located close together also means that they share resources more easily: members of our multi-disciplinary team of therapists work with service users in all of our homes, so they are much more accessible. In addition, we can provide greater opportunities to service users. They can get together for activities such as short-mat bowling, live music events or parties. It helps them to feel part of a bigger community, increasing social interaction and building confidence.

A hub for neuro specialists

Secondly, Northampton has evolved as a hub for the treatment and care of people with neurological conditions, particularly brain injuries. Consequently, there is a high concentration of specialist care providers for people with acquired brain injuries, learning disabilities or mental health needs. This means that there is a range of a care options to suit individual needs, and The Richardson Partnership for Care forms part of the care pathway. We can also work in partnership with other support services if crisis care is required, providing continuity for service users and improving outcomes.

This specialism in the neurosciences and related care draws neuro experts to Northampton, which also means that there is a larger pool of talented and experienced people in this area. This makes it easier to recruit the right people to deliver the high-quality support that we provide.

Maintaining family relationships

In addition, Northampton’s location in the centre of England, and at the heart of the motorway network, makes it easy to access from most parts of the country. However, we appreciate that many families may still find it difficult to visit their loved ones in our homes. We can therefore include supported home visits as part of the individual’s care plan. This helps them to maintain or rebuild their relationship with their family, which is important for their well-being.

Person-centred care

Although there are many benefits to being in Northampton, we believe that location is just one of a range of factors to consider. What is best for the individual is what counts – the care and therapy provided, the environment, the community and the opportunities for social inclusion and fulfilment. Placing the service user at the centre of the decision-making process is crucial.


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The psychology team at The Richardson Partnership for Care plays a crucial role in the care and support of our service users, who have complex needs and acquired brain injuries or learning disabilities. Dr Pedro Areias Grilo, Consultant Clinical Neuropsychologist, heads up the team and is supported by three Assistant Psychologists: Julita Frackowska, Olivia Ferrie and Joseph Szablowski. The Assistant Psychologists are assigned to specific service users according to their needs and the homes in which they live.

Person-centred care
The ethos of the psychology team is the one that runs through the organisation as a whole: the service user is at the centre of everything we do. We are committed to providing individualised care to effectively support the nuanced needs of each service user. We take a person-centred approach and offer interventions to service users based on cognitive behavioural models, dialectical behaviour skills and operant conditioning. All of the interventions offered are evidence-based and follow NICE guidelines.

Psychological reviews
All service users receive an initial psychological review, which includes neuropsychological assessments, a review of clinical presentation, assessment of stability of mood and suggestions for future interventions. This review is then repeated on a regular basis to assess the effectiveness of the therapies and interventions delivered. In addition, we have an ‘open door’ policy at The Richardson Partnership for Care, so all members of the psychology team, and the Assistant Psychologists in particular, can develop close working relationships with the service users. This means that their well-being can be monitored closely on an informal basis and we have found that this helps to maintain their mental health, so any problems can be addressed early, preventing the need for crisis care.

Positive Behaviour Support
Positive Behaviour Support (PBS) is a key part of the psychological support that we provide and an emphasis on positivity is one of our main philosophies. PBS Plans are person-centred and designed with input from the service user to promote positive behaviour. They are supported to set their own goals and to achieve them.

In addition, Pedro and the team are working on an innovative Positive Behaviour Tool to more effectively monitor and encourage positive behaviour. This runs alongside the traditional techniques of reducing negative behaviour.

Multi-Disciplinary Team
The psychology team works closely with the other members of the multi-disciplinary team. (This comprises a consultant neuropsychiatrist, homes managers, service manager, physiotherapist, speech & language therapist and occupational therapist.) Pedro and Consultant Neuropsychiatrist, Dr Seth Mensah, work closely together to balance the use of drug therapies and psychosocial therapies. Where possible, we aim to focus on psychosocial approaches and gradually reduce the reliance on drug therapy to achieve better outcomes for service users over the longer term.


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The Richardson Partnership for Care, The Richardson Mews, Kingsland Gardens, Northampton NN2 7PW

T: 01604 791266.
E: welcome@richardsoncares.co.uk.

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