At Richardson Care our aim is to enable our service users to realise their potential. Within our residential care homes, we are committed to providing opportunities for social integration and community participation, through which individuals can develop life skills and relationships. Knowing that a loved one is being cared for with dignity and respect, and receiving the right level of clinical care, goes a long way to providing valuable relief for families.
As a leading provider of residential care, Richardson Care refuses to accept complacency. This is reflected in the care of our service users as we continue to strive for excellence. We provide a person-centred approach in which each of our service users is valued as an individual and our standards are implemented to provide an environment which offers emotional support within an atmosphere of acceptance. Within this ‘open’ style of care and management, we maintain clearly-defined standards and principles to ensure consistency and continuity of care.
We understand the importance of maintaining family relationships and encourage you to visit your loved ones in our homes. We also facilitate and support home visits for the service user.
Following an initial assessment, we prepare a care plan for each service user, which outlines the therapeutic interventions provided by our multi-disciplinary team. This may include psychological support, psychiatry, neuro physiotherapy, neuro speech and language therapy and occupational therapy. Wherever possible, family members are involved in the assessment process and the service user is supported in setting their own goals.
Community participation and social inclusion are two of the key principles that underpin our organisation. Therefore, we take positive steps to enable service users to integrate into the local community and build culturally-valued relationships.
We provide a diverse range of activities to suit different tastes and abilities. These range from a drive in the country and visiting a garden centre to swimming or trampolining. Café visits, shopping or music sessions are also popular weekly activities. Many of these activities are not particularly unusual, but for someone who has previously been living in a hospital or institutional setting, they are a big step forward in their quality of life and an important part of their care plan.
For someone with learning disabilities and complex needs, managing their anxiety sufficiently for them go on a shopping trip and enjoy other people’s company has a significant impact on their well-being. And for someone with an acquired brain injury, just being able to do some of the things that they did before their injury can be an important step. It is part of our focus on ‘normalisation’, enabling our service users to live as close to a normal life as possible and to improve their emotional well-being.
Daily and weekly activities are planned to support the therapeutic interventions in each person’s care plan and they benefit service users in several different ways:
Consultant Neuropsychiatrist, Dr Seth Mensah, talking about the need for life-long rehabilitation following a brain injury.
Dr Seth Mensah, Consultant Neuropsychiatrist at Richardson Care talking about the importance of environment in brain injury rehabilitation.