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The importance of communication is the subject of the fourth blog post in our series about what we’ve learnt so far during the pandemic. It may sound obvious, but it’s easy to get it wrong. The situation was changing on a daily basis and the pressure and expectation on the management team was extraordinary.→ Read the rest


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The Coronavirus lockdown is affecting people in many different ways, but it can be particularly difficult for people with learning disabilities, autism and complex needs. They often need routine and structure, which has been disrupted as we’re no longer able to go out and about, visiting the usual places, doing the usual things.→ Read the rest



<h1>Adults with acquired brain injuries, learning disabilities and complex needs</h1> <p>In addition to surveying the families of service users in our care on an annual basis, we also complete a questionnaire with the individuals themselves, which asks specific questions about different aspects of their lives within the care home.→ <a href="https://www.richardsoncares.co.uk/satisfaction-survey-care-home-residents/" class="read-more">Read the rest </a></p>



<p> We encourage feedback from the families of the service users in our care on a regular basis, but once a year we formalise this process by sending them a short questionnaire to complete. It is sent to both the families of service users who have learning disabilities and those who have an acquired brain injury.→ <a href="https://www.richardsoncares.co.uk/families-survey-results-2017/" class="read-more">Read the rest </a></p>



<p> We are delighted to have been shortlisted as finalists in the National Learning Disability and Autism Awards 2016 in the Employer Award category.</p> <p>In order for us to provide a consistently high quality of service to the people in our care, we recognise that we need to have skilled, caring and hard-working employees who are dedicated to their work.→ <a href="https://www.richardsoncares.co.uk/national-learning-disability-autism-awards-2016/" class="read-more">Read the rest </a></p>



<p> There is much debate on whether community-based support is better than ‘institutional care’ but of course, it depends on the individual. It also depends on the type of care and support. One of the best ways to describe our specialist residential care homes is ‘a place that feels like home’.→ <a href="https://www.richardsoncares.co.uk/residential-care-in-the-heart-of-the-community/" class="read-more">Read the rest </a></p>



<p> Congratulations to Selina Vernon, Assessor and Review Co-ordinator at our homes for adults with learning difficulties, who has completed her Level 4 Diploma in Adult Care. This is a new qualification and Selina is the first person to pass it in the UK with training and qualifications body ARC (<a href="http://www.arcuk.org.uk" target="_blank" rel="noopener noreferrer">Association for Real Change</a>).→ <a href="https://www.richardsoncares.co.uk/selina-gains-level-4-diploma-in-adult-care/" class="read-more">Read the rest </a></p>



<p> Online applications are transforming the way that we live and work, and at The Richardson Partnership for Care we are using them to help service users and their families keep in touch, and for the families to participate in the review process.→ <a href="https://www.richardsoncares.co.uk/using-online-apps-to-stay-in-touch/" class="read-more">Read the rest </a></p>



<p> As we approach Christmas, parties and party food are an important part of the festivities. We are busy planning for the Christmas parties in all of our homes, but for service users with acquired brain injuries and associated swallowing difficulties, this requires extra thought and care.→ <a href="https://www.richardsoncares.co.uk/party-food-enjoyed-by-all/" class="read-more">Read the rest </a></p>



<p> During the summer, service users with acquired brain injuries went to a range of different holiday destinations including Norfolk, Lincolnshire, Shropshire and Wales, as well as supported home visits to all parts of the UK and further afield.</p> <p>The choice of holiday destination is a decision made by each service user – we respect each person’s individuality and actively support them in making decisions, with the aim of increasing their autonomy.→ <a href="https://www.richardsoncares.co.uk/holidays-form-important-part-of-brain-injury-rehabilitation/" class="read-more">Read the rest </a></p>


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