Feedback from families – Richardson Care

We would like to thank all of the family members of the service users in our care who took part in our annual survey.

The results of the survey completed at the end of 2022 show that:

100% of respondents were happy with the care provided
100% felt that their relative was treated with dignity and respect
100% felt that staff were friendly and approachable
90% said that their loved one’s quality of life had improved since admission to the service
94% would recommend Richardson Care, if appropriate.

At Richardson Care, we conduct a formal survey every year asking the families of service users in our care for their feedback. As the last couple of years have put the care sector under enormous pressure, and we’re very pleased to report that the feedback from families has been better than ever.→ Read the rest

<p> Each year, at The Richardson Partnership for Care we send out a short questionnaire to the family members of service users in our homes. This requests feedback on the general care provision and the quality of the residential homes, and is in addition to specific communication about the service user.→ <a href="https://www.richardsoncares.co.uk/excellent-feedback-on-residential-care-from-service-users-families/" class="read-more">Read the rest </a></p>

100% of Families are Happy with Care

“He is all smiles, and that’s what counts!”

Excellent feedback on residential care from service users’ families

Headway – Approved Care Provider