Selina then qualified in PTLLS (Preparing to Teach in the Life-long Learning Sector) which enabled her to train our staff. She is also a certified MAPA (Managing Actual or Potential Aggression) instructor.
Selina now delivers the induction training for our staff as well as the following: Health & Safety, Learning Disability and Autism, Acquired Brain Injury awareness, Dementia awareness, food safety, infection prevention & control, MAPA, Epilepsy, constipation, medication, Sepsis, emergency first aid, safeguarding, data protection, equal opportunities, record keeping, DoLS (LPS), fire safety, manual handling, as well as specific training for our maintenance team (e.g. abrasive wheels, etc.) She also supports staff to complete the Care Certificate.
In addition, Selina is the Diploma Assessor for up to Level 5, so she meets with potential learners, carries out assessments and registration meetings. She supports staff to complete their diplomas by assessing holistically and giving detailed and constructive feedback to enable them to meet the criteria. She supports staff to progress and achieve qualifications. She also carries out observations of staff following diploma criteria, and liaises with ARC (the Association for Real Change), the company we use to claim certificates from City and Guilds.
Selina is a very modest, caring and kind-hearted person, providing great support to staff at all levels. She truly believes in the values of Richardson Care, which makes her the ideal person to introduce new staff to the organisation. Selina also maintains close relationships with some of the service users who she cared for in her original role.