Staff & Audit Co-ordinator

Laura Griffin

Laura celebrated her 20th anniversary at Richardson Care in 2021 but says that it doesn’t feel like 20 years! She started as a Senior Support Worker at our first home for adults with learning disabilities then moved into auditing.

Laura is responsible for completing monthly quality assurance audits at each home. She checks that systems and procedures are followed to ensure that we provide a safe environment for service users and maintain compliance with CQC regulations. This includes checking medications, care plans, health & safety and environmental health procedures. When a new service user is admitted to a home, Laura ensures all the paperwork is in order and follows through all the administration required.

Laura’s role as staff co-ordinator involves recruitment, managing rotas, annual leave, pensions and HR administration. She is a skilled multi-tasker and always happy to help out when needed. Her office is based at 144 Boughton Green Road, a home providing long-term rehabilitation and residential care for men with acquired brain injury. Laura says: “I’ve been here as long as some of the guys! It’s lovely that the admin staff are based at the homes. It creates a bigger community and I love seeing the guys. It brings you back to reality and reminds you what you’re there for.”

Laura adds: “It’s a very homely environment and I love working for a family business. I feel supported and listened to in my role, and that my work and opinions are valued.”

Greg Richardson-Cheater says: “Laura is my go-to person for any bespoke task that needs an impartial and analytical approach. I really value her unwavering commitment to her role and her ability and willingness to take on a wide variety of tasks.”

When not at work, Laura enjoys spending time with her husband, Dexter, and walking their three dogs. She is also a season ticket holder at Northampton Saints Rugby Club.

Qualifications and training:

  • BSc (Hons) Psychology – University of Lancaster
  • NVQ Level 4 Management
  • NVQ Level 4 Health & Social Care
  • CPI Safety Intervention training
  • In-house mandatory care support training
  • Safeguarding
  • Health & Safety
  • Fire Safety
  • First Aid

Headway – Approved Care Provider

Richardson Care, The Richardson Mews, Kingsland Gardens, Northampton NN2 7PW

T: 01604 791266.

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