Operational & Clinical Officer

Jane Payne

Jane joined Richardson Care in February 2003 as a Registered Homes Manager, became Service Manager in May 2011 and Operational & Clinical Director in October 2020. She oversees the operational parts of the business, supporting the Homes Managers in maintaining and enhancing the operational and service standards across the organisation. Jane works closely with the Directors to uphold the professionalism and monitor quality in all aspects of our service. Her professional experience includes working with EMI patients, psychiatric patients in both hospital and community settings, adults with learning difficulties and adults with an acquired brain injury in the community.

About her role at Richardson Care, Jane says: “By having experienced, knowledgeable, approachable and supportive owners, I am privileged to be able to offer a service provision which provides the care and resources to make a very real difference to our service users. The most satisfying part of my job is when I am able to watch service users become more independent, and have a real sense of purpose. It is also a pleasure to influence and witness the dedication and passion of our staff, which positively impacts the service users engaging in their daily activities in their home environment.”

Jane’s passion to help others extends into her personal activities: She supports ‘100 ladles – Action for Homelessness’, a local charity supporting the homeless with person-centric advice, from supplying personal hygiene products, clothing and food kitchens to application support for rehoming.

Jane also takes part in disability sailing with the Jubilee Sailing Trust, teaching life skills, self belief and team building to all ability persons in a unique surrounding. Jane also enjoys coastal walking, cycling and dancing at music festivals from a variety of genres (from punk to jazz!). Most important, is spending quality time with her family, who support her fully in whatever crazy adventure she embarks on.

Qualifications and Training

  • NLP Master Practitioner
  • Registered Psychiatric Nurse DipHE
  • Senior Advanced Instructor with Crisis Prevention Institute
  • NVQ Level 5 in Strategic Management – FCMI
  • NVQ Level 4 Registered Managers Award
  • ENB 997/998
  • Person Centred Planning Facilitator
  • PTTLS Qualified

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Headway – Approved Care Provider

Richardson Care, The Richardson Mews, Kingsland Gardens, Northampton NN2 7PW

T: 01604 791266.
E: welcome@richardsoncares.co.uk.

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