Jacky is liked and respected by her colleagues, and Dr Seth Mensah, Consultant Neuropsychiatrist, says: “Jacky is the kind of manager who is both passionate about and compassionate in her role in caring for those under her care. There are numerous examples of situations where Ms Johnson has demonstrated true professionalism and positive leadership.

“Jacky’s selfless devotion to her chosen career, her in-depth experience and expertise in this field, her unquestionable ability to deliver clinically and managerially to the highest standards of care, her excellent situational leadership skills, her compassionate approach to caring for the residents under her care, her passion for prudence and excellence in the care sector, her warm and approachable nature, and her exemplary managerial skills set her far apart from her peers. And I am sure that the residents and their families, and all the multidisciplinary team at Richardson Care would agree with me.”

Jacky’s family is also a huge part of her life. She brings this emphasis on family life to the home that she manages, creating a warm, caring environment in which service users are respected, supported and valued.

Qualifications and Training

• Diploma in Brain Injury awareness (module)
• Diploma in Social Work – Registered Social Worker
• Level 4 NVQ in Leadership and Management for Care Services
• Instructor in CPI Safety Intervention