Helen started in the care industry as a nursing auxiliary then trained as a Registered Nurse in Mental Health (RNMH). After taking a career break, she returned to work as a kitchen assistant, became a carer then a senior carer with the local authority. In 2002, Helen joined Richardson Care as a Senior Support Worker where she completed her NVQs. She later left to widen her experience and worked as a Manager in a care home for the elderly, which was owned by a large national organisation. In the five years that Helen was Manager, she turned the home around from having CQC notifications and being non-compliant in all areas to being fully compliant.

Helen returned to Richardson Care as Registered Manager at The Richardson Mews in March 2016. She says: “When I returned, it felt as though I’d come back home. It’s a very supportive environment and I feel part of a big family. I love my role here and it was good to come back with a new perspective and wider experience. My job has many aspects, but I most enjoy helping people develop to the best of their abilities.”

Helen has three children, the youngest still at school, and six grandchildren. When she is not busy looking after her family, Helen is a very competitive darts player.

Qualifications

• Diploma in Brain Injury
• Headway Certificate in Brain Injury Studies
• MAPA instructor
• Registered Nurse in Mental Health (RNMH)
• NVQ level 4 in Health and Social Care
• NVQ level 4 in Management and Leadership
• NVQ Assessor