In 2017, Dawn reached the final of the National Learning Disability & Autism Awards. Her understanding of individual differences and a willingness to listen and empower means that she has a unique role at Richardson Care. She combines her administrative duties with supporting service users to work in the office, enabling them to be productive and feel valued. On many occasions Dawn has gone the extra mile to help service users, one of whom she has developed a close bond with over more than 20 years.
As well as administration and purchasing, Dawn’s role involves the recruitment of staff for the whole organisation and being the first point of contact for telephone enquiries.